Oracle Supplier Portal

The London Borough of Camden is changing their Accounts Payable service. 

The phased rollout begins from 07 December 2020 and will be completed by February 2021.

If you require additional support please contact the helpdesk on 020 7974 6066 (option 1 for logging on queries, option 2 for invoicing).

The new service known as Oracle Supplier Portal will replace Finastra. This portal will provide several benefits for our Suppliers and will enable them to carry out the following tasks:

  • view their remittance advices online
  • view their purchase orders online
  • view and maintain their supplier record (bank account and contact information)
  • submit invoices online
  • submit PDF invoices by email

All suppliers will be contacted in due course to inform them when they will be transitioning to the new system.

Please do not send your invoices to our purchase to pay inbox as this will result in serious delays.

Before you log on 

Internet Browser

We recommend using either Mozilla Firefox or Google Chrome to access the Oracle Supplier Portal:

Mozilla Firefox download page
Google Chrome download page

Enabling pop-up windows will improve your experience. Use the links below to learn how:

Mozilla Firefox how to enable pop-up windows
Google Chrome how to enable pop-up windows

Getting started

There are four ways to submit your invoices, some will require that you complete online supplier registration:

  • Internet Supplier Portal (ISP) – submit invoices online 
  • Automated Invoice Processing (AIP) – PDF invoices by email
  • File Based Integration (FBI) – XML or PSV file
  • Manual – paper invoices by post (utility companies and legal suppliers only)

Online supplier registration

To register for our online service you will first need to be a set up as Camden supplier.

Please email suppliers@camden.gov.uk for more information on the supplier creation process.

Existing suppliers Finastra hub, Scan and Capture will have already been contacted about their connection methods. Please proceed to the relevant sections to submit your invoices.

For more information, please visit our e-invoicing support page (see related pages), here you will find guides on how register for the supplier portal, request password resets and much more.

How to submit your invoices

All invoices and credit notes must be submitted electronically:

  • Internet Supplier Portal [ISP] - submit invoices online
  • Automated Invoice Processing [AIP] - PDF invoices by email
  • File Based Intergration [FBI] - XML or PSV file

Please note that some suppliers have been given access to submit their invoices to a specific postal address.

For more information please visit Camden's new e-invoicing service web page.

File Based Integration (FBI)

Log into the Oracle Supplier Portal 

A very limited number of suppliers have a File Based Integration (FBI). 

File Based Integration (FBI) suppliers have access to the following functionality on the supplier portal:

  • view remittance advice 
  • view purchase orders 
  • view and maintain their supplier record (bank account, and contact information)

Technical Support / SFTP Support: 0207 974 6066 (option 3)

View a sample purchase order

To view our how to guides, please visit our e-invoicing support page.

Manual (MNL)

In exceptional circumstances, some supplier’s are permitted to submit paper invoices e.g. Utilities, some Construction Industry Suppliers, etc.

Address: London Borough of Camden, Purchase to Pay, Finance, PO Box 48898, WC1H 8WN

View a sample purchase order

To view our how to guides, please visit our e-invoicing support page.