Welcome to Request and Read
We are delighted to be able to offer library users our new Request and Read service. This will enable customers to order and collect books from some of our libraries. To start with, this service is only available from Swiss Cottage, Holborn and Highgate Libraries.
We have developed this service in response to the ongoing Covid-19 pandemic, as a new way to get books to library members while keeping customers and staff safe. In designing this we have followed Public Health England guidelines on social distancing, hygiene and maintaining a Covid-safe environment.
Which books are available
At the moment, we can only supply items which are in stock at the library you will collect from. As well as regular printed books we can also offer Large Print and Talking Books (CD Format only). You can borrow up to four books at a time through this service. We regret that CDs and DVDs are not available.
Please note that the library catalogue is not up-to-date, so it won't give you correct information about which books are available.
Our library stock is limited at present and we cannot offer any new titles. Our usual reservations service is not in operation. So, we cannot guarantee that we will have the particular title you are looking for. We ask for your patience as we try to satisfy your requests. If we don’t have the book(s) you request we will suggest alternatives, in discussion with you.
We are taking online orders now, and items will be ready for collection from Monday 17th August. Telephone ordering will also be available from then.
To order, please complete our request form or call us by phone – full details on the next page.
Request and Read Feedback Survey
We invite you to complete a short survey on our Request and Read offering. The survey can be found here: