Support for families

Children’s social care

During the latest national lockdown, we will continue to visit all children and families, using both virtual (online) and face-to-face meetings as required.

Check the Camden Children’s Safeguarding Partnership website for information.

Early Help check-in service

Our Camden Family Early Help team is offering a ‘family check-in' service. This is to give extra help to children and families who may be more vulnerable during this time. Our teams will make sure families have access to essentials, such as food, medicine and supplies. They will also connect you to those who can help, if needed. 

Find out more and request an Early Help family check-in

Family health and wellbeing

Taking care of our health, and the health of our families, is particularly important at this time. We need to be smart in order to get our daily exercise, eat well and maintain emotional health and wellbeing. 

Try to eat healthily and be mindful of snacking. Remember, frozen and tinned fruit and vegetables count towards your five-a-day. A healthy diet will help your mood and energy.

The Camden Health and Wellbeing Team is offering a series of 'virtual' online sessions for families.

Find out more and book your places here

Contact us:

If you would like more support, please contact the team at or call 020 7974 6736.

Here are some helpful resources and websites for keeping the whole family healthy:

The Brandon Centre has also produced this really useful guide for families. It is packed with advice and resources to help parents in Camden during the COVID-19 crisis: 

Children with special educational needs and disabilities  

We’ve put together information here for those with special educational needs and disabilities. We hope this will be helpful for these families, children, young people and those working with them. 

Support and advice for children and young people

Childline has created a new web page with information for children and young people about coronavirus. The page includes information about: 

  • what coronavirus is
  • where children and young people can find help if they are worried
  • coping if they are staying at home
  • what to do if they are feeling unwell

Young people can visit these 'Keep calm, stay connected, be safe' web pages.  

Children and young people's mental health charity, Young Minds, has also produced this blog. What to do if you’re anxious about coronavirus

Or if you need any other advice and support, call our Camden Youth Helpline on 020 7974 6200, Monday to Friday, 12noon to 6pm.

Schools, colleges and nurseries

From Monday, 8 March all schools and colleges will reopen for face-to-face learning.

The Council, Camden Learning and Public Health are working closely with Camden schools to ensure they are supported and ready to reopen fully for all pupils. 

All schools will update their risk assessments to ensure the necessary safety measures are in place to keep pupils and staff as safe as possible. 

Back to school safely - information for parents and carers

Your child’s school will be in contact with you about their arrangements. There is more information for parents and carers below on what full reopening from 8 March means: 

Early years and childcare services, including children's centres, nurseries and childminders remain open.

Department for Education helpline

Schools, colleges or nurseries can contact the Department for Education coronavirus helpline on 0800 046 8687. Lines are open Monday to Friday, from 8am to 6pm, and Saturday to Sunday, 10am to 6pm.

Local contact email address for public health advice

Education and childcare staff can also contact our local public health teams via their email inbox, which is monitored 24/7: email your enquiry.

How qualifications will be awarded in 2021

Awarding of GCSEs, A-levels and other qualifications in summer 2021

Students will receive grades awarded and determined by teachers, with pupils only assessed on what they have been taught, the Education Secretary announced on 25 February.

Teachers will be able to draw on a range of evidence when determining grades, including the optional use of questions provided by exam boards, as well as mock exams, coursework, or other work completed as part of a pupil’s course, such as essays or in-class tests. No algorithm will be used.

Teachers will submit grades to exam boards by 18 June, allowing as much teaching time as possible before teachers make their assessments.

A-level and GCSE results days - 10 and 12 August 2021

Results days for GCSE, A-levels and some vocational qualifications will take place in the week of 9 August 2021 - with A-level results due to be awarded on Tuesday, 10 August this year and GCSEs on Thursday, 12 August.

These have been moved forward (from the week beginning 23 August) - with the aim being for these earlier dates to allow more time for appeals to be completed, so students reliant on those outcomes to achieve their university offer have the best chance of accessing a place.

To support teachers in making their judgements, exam boards will provide detailed guidance before the end of the spring term. Find out more here.

More information and support:

Your Future

Your Future has been set up in Camden to help make it easier to navigate the services available, provide one to one advice and signpost you to the right support based on your needs. 

If you’re 16 to 24 looking for work or job advice, Your Future is here to help. Find out more and contact us

Youth services

During the current national lockdown, youth workers are in touch with their young people and have announced a 'virtual' online programme of activities and support on Camden Rise website.

Our Careers and Connexions service is still running a virtual drop-in service. This is while their office at the Crowndale Centre remains closed. The virtual drop-in is open by telephone every day, Monday to Friday, from 10am to 1pm and 2pm to 4pm. 

You can chat over the phone to a Connexions careers adviser and get advice on training, education, jobs, and apprenticeships. 

For young people's mental and emotional wellbeing support, visit the Camden Rise website.

Or if you need any other advice and support, call our Camden Youth Helpline on 020 7974 6200, Monday to Friday, 12noon to 6pm.

After-school and holiday play schemes

The play provision in Camden is run by community and voluntary organisations. These are funded by the Council, to provide after-school clubs and holiday play schemes for children aged four to 12. It includes specialist services for vulnerable children, young people and their families with varying needs.

After-school provision from January 2021

Providers are currently following Public Health guidance and offering provision to referred vulnerable children and children of critical workers attending their linked schools. They will run on the basis of bubbles of 15, keeping children from one school together in a single bubble wherever possible and only mixing children from different schools where absolutely necessary to provide a service. Play providers are in contact with their link schools to confirm each centre’s arrangements.

Holiday play schemes from January 2021


Providers will be following Public Health guidance regarding how they operate. Provision over February half-term 2021 is likely to be available to referred vulnerable children and children of critical workers attending linked schools. We await further Government guidance and will update this page when this guidance is published.


Temporary changes to children and young people’s emergency and inpatient health services

Children and young people’s NHS services in north London have been reviewed. This is to ensure the best emergency and planned care during the pandemic and throughout the winter. This is when pressure on local hospitals grows.

Emergency and inpatient services for children and young people have already temporarily closed at:

  • University College London Hospitals

  • the Royal Free Hospital.

This means you might need to go to a different hospital in an emergency or for a planned appointment. Children and young people’s emergency services remain open at Barnet Hospital, the Whittington Hospital and the North Middlesex University Hospital.

There are children and young people’s emergency departments at:

  • Whittington Hospital
  • Barnet Hospital
  • North Middlesex University Hospital
  • St Mary’s Hospital
  • Royal London Hospital.

Please call 111 for advice on the most appropriate place for care. For life-threatening emergencies call 999 immediately. 

University College London Hospitals and the Royal Free Hospital remain open for adult patients.

Find out more:

Contact us for support